1. Warranty Coverage
Maisy Switch stands behind the quality of all our products. All Maisy Switch electrical switches, sockets, fan regulators, and accessories are backed by our 10-year durability guarantee against manufacturing defects under normal usage conditions.
2. What's Covered
- Manufacturing defects in materials and workmanship
- Failure under normal operating conditions
- ISI-certified compliance throughout the warranty period
- Electrical component failures not caused by misuse
3. What's Not Covered
- Damage caused by improper installation or misuse
- Products modified or repaired by unauthorized persons
- Damage from voltage surges, lightning, or Acts of God
- Cosmetic damage such as scratches or dents
- Products used outside recommended electrical specifications
- Damage caused by using incompatible accessories
4. How to Make a Warranty Claim
1
Contact Us
Reach out via phone, email, or WhatsApp with your purchase details and description of the issue.
2
Submit Proof
Provide purchase invoice and photos/video of the defective product for our team to assess.
3
Resolution
We will repair, replace, or issue a credit note within 7–14 business days of claim approval.
5. Warranty Claim Contact
To initiate a warranty claim, contact our support team:
Phone: +91 8655409667
Email: info@maisyswitch.com
Hours: Monday – Saturday, 9 AM – 6 PM IST
6. Disclaimer
This warranty is in addition to your statutory rights under Indian consumer protection laws and does not limit those rights. Maisy Switch reserves the right to determine whether a claim is covered under this warranty policy.